

Frequently Asked Questions
By creating a website, you are creating an online presence. This allows you to connect with people that you might not otherwise be able to reach. Whether you’re making a basic website with contact information for your small business or medical practice, creating a landing page for your freelance work, a multi-page experience for your wedding photography business or you just want a place to blog about your thoughts on food, having a website will give you a dynamic advantage.
The web design process consists of three phases: Choose, Design, and Launch.
The first step is to select a package that aligns with your needs and reach out to us.
99% of our communications are done over email. It means our whole team can be across the ball and it also means we aren’t bombarding you with calls when you on the tools. So we’d really rather not have to schedule calls to get information from you
No meeting policy
We believe your time is precious and focus more on running business. That’s why we want to keep meetings minimum and maximum productivity for your design request. If it requires a meeting where the design brief is unclear we can meet up.
We accept payments through Stripe, providing upfront pricing for clarity on project costs. Experience the confidence of secure payment services through Stripe, utilizing advanced encryption and fraud protection to safeguard your transactions.
Our pricing is fixed, which is again great for you as you know upfront what your project is going to cost. We also require full payment upfront.
Yes, you can customize your website design. In the “Get Inspired” phase, you can choose your website design style, fonts, colors, and images from our selection of 150 responsive and fully customizable designs that are included in the Landing Page package.
Business and Premium website packages
In this package, designs start as a blank canvas, with no templates, just quality custom web design. We will send you an inspirational idea list and mood board just to figure out how you would like your new page to look. You will also get a Premium WordPress licensed theme with a Lifetime license.
100% Yes! Did you know that Google now prioritizes mobile-friendly sites? Businesses that make their sites fully responsive tend to rank better. Not to mention, we also know that most customers are glued to their mobile devices all day, so we will see to it that your website will look great regardless of the device it is accessed from. We will not charge you extra for this feature — it all comes with your package.
No matter what package you choose, we believe there are just some things that come with any website design, these are the standard inclusions. We don’t do hidden extras.
Every package includes Free Domain and Hosting for the 1st year. After that, the price is $79 per year.
Some of the packages include one free business mail account, with a 1GB storage mailbox.
Landing Page. 1 mail account $29 per year. Mailbox with a 1GB storage limit
Business website. Free 1 business mail account. Mailbox with a 1GB storage limit
Extra mail account $29 per year. Mailbox with a 1GB storage limit
Premium website. Free 3 business mail accounts. Each mailbox comes with a 1GB storage limit
Extra mail account $29 per year. Mailbox with a 1GB storage limit
During the “Materials” phase, you can tell us about your project and describe your needs. You’ll also need to prepare and send us materials, including text and images, to be used on your website.
In your client pack you’ll find a questionnaire that you’ll need to complete. We use the answers you provide in this to create your website content. So don’t worry if you’re not good with words, we can take bullet points and transform them into sales-driven, SEO-focused copy.
We will need your design brief, how many pages you want to design, if you have a feature list to work on, and wireframes that you have already built or if your project manager has a list of design requests. We will also need original brand assets and any other stock images that you have used in the past for your brand.
During this process, we are using the Confluence Collaboration Tool and Trello, a remote-friendly team workspace, where we can organize pages, attachments, images, videos, and others. Every user from your team will get exclusive access to this software.
Kickstart collaboration with a flexible workspace — from actionable meeting notes to inspiring project plans.
Coordinate plans & make decisions. Keep everyone up to speed by connecting project plans to status updates.
Connect work across teams. Collaborate across teams with comments, mentions, notifications, and co-editing.
Product requirements. Define, track, and scope requirements for your product or feature.
Product roadmap. Capture your team’s high-level product roadmap.
In the “Build” phase, we transition from design concepts to actually building your interactive website. This is where your chosen design and materials come to life.
The timeline for launching your website can vary depending on the complexity of the project and the time it takes for requested changes and your approval of the new design. Studio Bupo will work closely with you to ensure a smooth and timely launch.
Landing Page package delivery time. 3 Business days.
Business website package delivery time. 7 Business days.
Premium website package delivery time. 14 Business days.
– after we get all the necessary information and materials from you.
Yes, you can request changes to your website design during the design and build phases. We want to ensure that your website meets your expectations and requirements.
We then make any changes based on your feedback and go live!
After your website is launched, Studio Bupo can provide ongoing support and maintenance services to ensure your website continues to perform optimally.
Upon handover of your new site, you’ll receive a guide on how to make changes / manage your site in the future as well as free email support.
Landing Page package support. 3 months Email support.
Business website package support. 6 months Email support.
Premium website package support. 12 months Email and Chat support.
Feel free to reach out to our support team at any point during the process. We are here to assist you and address any questions or concerns you may have.
In all website plans any data transmitted from your site will be encrypted using a SSL (Secure Sockets Layer) certificate. Your SSL will establish an encrypted link between your web server and the browser of the person visiting your site. This means that all data will be kept private; which is important if you want visitors to your site to be safe. If you want to sell products or services in your store, you will want to have an SSL since it protects credit card and bank numbers from being intercepted by hackers.
Absolutely! We always grant our clients the authority to update their websites anytime they wish. It is your website, after all.

